Returns
Our policy lasts 70 days. If 70 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If customer doesn’t get the parcel within 60 days we offer a full refund.

We do not accept returns.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Getting wrong item or other item don’t fit the description

Refunds (if applicable)
You are eligible for refund if your product is damaged or missing.
We accept refunds if your product does not meet the specifications.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@capheaven.shop.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
United States: average 2-3 weeks Europe: average 4-5 weeks Africa: average 4-5 weeks Middle and South America: 4 weeks Asia: 2-4 weeks Australia: 2-4 weeks.